SAR/SMP support and maintenance
Keep your parking system up to date, checked and with technical support whenever you need it
The SAR and SMP services from i+d3 combine remote technical support with preventive equipment maintenance to make day-to-day operations easier and reduce the risk of unexpected incidents.
The technical team can work remotely on the system to answer questions, review incidents, make adjustments and update the software, while preventive maintenance means the condition of the hardware and the components subject to most wear is checked regularly.
Reduce the impact of incidents
Remote access makes it possible to analyse many problems without having to wait for a technician to travel to site first.
Prevent breakdowns and wear
Regular inspections help detect adjustments, deterioration or components that need attention before they affect day-to-day operations.
Keep the system up to date
We review the configuration and the software versions to bring in the improvements available and keep the system correctly set up.
Protect your car park's data
SAR includes daily online backups of the database, reducing the risk of losing information if there is a problem with the server.
Extend the working life of your equipment
Regular maintenance of the most heavily used components helps keep them in better condition and cuts down on avoidable repairs.
What is the difference between SAR and SMP?
Does SAR include software updates?
Are backups carried out?
Does SMP include visits to the car park?
Does SMP include visits to the car park?
Does SAR + SMP replace the Call Centre?
